DELIVERY TIME

The unique online shopping experience with us!

Limited time promotion: You don't pay VAT and you don't pay shipping with purchases starting from € 25.00 .

You can take advantage of the Nakama Guarantee on your purchase: if the product does not arrive within the time frame indicated below, we will send you the item again at no additional cost or we will refund you .

Why do I pay for shipping?

The shipping cost covers customs duties, international and local couriers and our Nakama money back guarantee on your purchase if it does not arrive at the destination within the stipulated time*.

We work with the main official international shipping bodies. Your product will arrive on their timeline. There may be delays due to external causes such as Christmas, local lockdowns and unforeseen international events which can slow down the international flow of transport but we provide you with a tracking number to track the progress of your delivery:

Delivery times for EUROPE

  • ITALY : from 10 to 20 days
  • AUSTRIA: from 8 to 17 days
  • BELGIUM: 10 to 15 days
  • BULGARIA: 10 to 15 days
  • DENMARK: 13 to 23 days
  • FRANCE: from 6 to 12 days
  • GERMANY: from 8 to 15 days
  • GREECE: 6 to 12 days
  • IRELAND: 6 to 12 days
  • NETHERLANDS: 8 to 15 days
  • POLAND: 5 to 15 days
  • PORTUGAL: 5 to 15 days
  • UNITED KINGDOM: 7 to 12 days
  • SPAIN: 7 to 15 days
  • SWEDEN: 12 to 16 days

Delivery times for AMERICA

  • ARGENTINA: from 15 to 35 days (with PostNL). Parcels over 2.5kg from 3 to 7 days
  • BOLIVIA: 15 to 35 days (with PostNL). Parcels over 2.5kg from 3 to 7 days
  • BRASIL: 15 to 25 days (with BR Cream)
  • CANADA: 10 to 20 days
  • CHILE: 15 to 25 days (with Packet Sensitive )
  • COLOMBIA: 12 to 22 days (with Packet Sensitive )
  • MEXICO: 13 to 20 days
  • PARAGUAY: 15 to 35 days (with PostNL). Parcels over 2.5kg from 3 to 7 days
  • PERU: 15 to 35 days (with PostNL). Parcels over 2.5kg from 3 to 7 days
  • UNITED STATES: 7 to 15 days
  • URUGUAY: 25 to 55 days. Parcels over 2.5kg from 3 to 7 days
  • VENEZUELA: 20 to 45 days (via international bridge with Miami, FL. Departures to Venezuela every Friday)